Privacy Policy

1. Introduction

This statement is intended to inform you about how we use personal data that we collect in connection with the provision of our services and products, including your visit to our website and our social media.

This statement applies to personal data that we already possess or will collect in the future.

The processing of your personal data is subject to the data protection laws applicable in Switzerland, in particular the Federal Act on Data Protection of 25 September 2020, which entered into force on 1 September 2023 (DSG).

Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as "data"). This includes, in particular, information such as name, address, telephone number, email address, IP address, and information used to identify devices.

2. Controller responsible for processing your data

The following company is responsible for processing your data:

Peterofenbau AG

Kärselen 108, 3635 Uebeschi, Schweiz

3. Categories of processed data

When you contact us, whether by phone, via our website or on social media, you transmit certain data to us, which we collect. This data may include:

The data exchanged during your communication with us may include, for example, your name, delivery and billing address, telephone number, email address, date of birth, marital status, language, payment information, username, customer number, and password. This information is collected when you communicate with us by mail, telephone, email, via our website, or on social media.

Data generated from your visit to our website or your use of our services includes, among other things, your IP address, identification data of the device used, connection data such as time, date, browser type and operating system, pages visited, your ratings and comments, as well as your entries in dialog boxes and cookies. This data, in conjunction with cookies, allows us to understand your usage patterns on our website and with our services and serves to identify your interests. This helps us to continuously improve our website, services, and the targeting of our advertising activities.

Data resulting from the creation of business offers and contracts with us includes information such as the type of contract, its date, its duration, the selected products or services, and specific details regarding its execution.

4. Use of your data

Depending on the different categories of personal data, these can be used for the following purposes:

Preparation of business proposals; conclusion, execution and processing of contracts with our customers;

Operation, maintenance and optimization of our services and products, including our website;

Administration of users of our services and products, also for identification and security purposes;

Improvement and development of our services and products, including our website;

Managing and maintaining our customer relationships, including promotions, advertising and personalized offers;

Compliance with applicable laws and regulations

Fulfilling official requests or legal obligations."

5. Disclosure of data to third parties

5.1 Contractors, partners and subcontractors

We may share personal data with the following parties:

Our employees

Third-party service providers (such as trustees, banks, media agencies, legal advisors, etc.)

Partner companies (for example, to integrate and offer new services or products)

Data processors (such as hosting services, application managers, domain name administrators, etc.)."

Third parties to whom we disclose personal data are not authorized to use this data for purposes or uses other than those described in this statement. However, if we integrate third-party services or content into our website that allow you to interact with them directly (e.g., an online payment service), the data you enter will be forwarded to these third parties for processing and to provide the relevant services. Your data will then be subject to the respective terms of use and privacy policies of these third parties.

Provided that the legal requirements are met, third-party providers, partner companies and data processors who may receive personal data may be located in any country, including Switzerland, the countries of the European Economic Area (EEA) and the USA.

If personal data is transferred abroad (outside the European Union) to a country that, according to the list compiled by the Federal Council, does not have adequate data protection legislation.

In August 2023, you will be informed which country is involved and whether the data was disclosed under the contractual guarantees pursuant to Art. 16 para. 2 GDPR or the exceptions pursuant to Art. 17 GDPR.

5.2 Forwarding to authorities

There is also the possibility that we may need to disclose personal data to comply with a legal obligation or to respond to a request from an administrative or judicial authority.

6. Your rights

Under the conditions of Art. 25 et seq. GDPR, you have in particular the following rights:

Right of access: You have the right at any time to find out, in particular, which personal data is being processed as such.

Right to information: You have the right to be informed about how your data is used. This statement and all further information serve to provide this information.

Right to withdraw consent: If data is processed on the basis of consent, this consent can be withdrawn at any time.

Right to object to processing: You have the right to object to the processing of your data at any time.

Right to rectification: You have the right to have incorrect data corrected and incomplete data completed.

Right to restriction of processing: Subject to any other legal provisions, you may request that the processing of your data be restricted.

Right to erasure/deletion: You have the right to request the deletion or removal of your personal data, unless a legal basis or legitimate interest requires or permits us to retain certain data.

Right to data portability: You have the right to request the provision or transfer of your data in a commonly used electronic format that allows for reuse, where the processing of the data is automated, based on consent or directly related to the conclusion or performance of a contract.

We reserve the right to restrict the above-mentioned rights to the extent permitted by law.

Subject to the exceptions provided for by law, the exercise of these rights is free of charge.

Applications to exercise your rights should be sent to the above address (see point 2 above).

7. Duration of data storage

We retain your data for as long as necessary to achieve the purposes for which it was collected.

Some data is subject to legal retention requirements of ten years or longer, which we comply with.

In addition, certain data, in particular contract data, may be retained at least for the duration of the applicable limitation periods in order to assert our rights.

In contrast, certain data generated during the use of our services (e.g., cookies) are deleted much earlier, as soon as their processing is no longer relevant in view of the purposes for which they were collected.

Anonymized data can be stored for a longer period. Please note that unless there is an explicit contractual agreement, we are not obligated to retain your data for a specific period.

8. Data security

In accordance with applicable law, we implement appropriate organizational and technical security measures to protect your data from accidental or intentional manipulation, loss, complete or partial destruction, or unauthorized access by third parties. Our security measures are continuously adapted and improved in line with technological advancements.

9. Cookies